TERMS, CONDITIONS, & GUIDELINES FOR USE OF THIS WEB SITE
Your use of this site (MyTrueAncestry) constitutes your acceptance and understanding of the following terms, conditions and guidelines.
PRIVACY STATEMENT
Through the use of this site, certain information may be collected that is personal in nature. We recognize and respect the need to take care when handling your personal information. However, especially in the world of "genetic privacy", there are no guarantees. When you register on MyTrueAncestry, we collect your name, an optional alias, and email address to process your registration. The email address can be used to help send reports or reset your password. MyTrueAncestry will only collect your personal information if you provide it to us voluntarily. You consent to the storage, processing, and transfer of your personal information outside your country.
We encrypt your login password before putting it in our database. We cannot tell what your password is. However, there have been cases in the news of encrypted data being hacked and decoded. Be aware that may be a possibility on this or any other Site. We take measures to ensure that only you have access to your results, but those measures have not been and never will be perfect.
Information such as Results data and profile information may be stored as an archive copy as part of a backup or recovery plan. When a registered MyTrueAncestry user deletes or requests deletion of Results data and/or profile information, copies of that information stored in an archive copy will be deleted upon storage of an updated archive copy, no later than 30 days after the user request.
We do log IP addresses, operating systems and browser software. We analyze this data in whole to determine traffic patterns, determine web page design, and in turn, hopefully, build a better website. This data is anonymized and does not contain your name or your email address. We may provide this anonymized log data to third parties such as advertisers, potential licensors or advertisers, and other business associates.
DEFAMATION
The purpose of this site is to help you with analyzing your genetics. This site is not be used as a springboard to launch personal attacks of any kind, nor to denigrate groups of individuals based on ancestry, illnesses, or other traits or conditions.
COOKIE DISCLOSURE STATEMENT
"Cookies" are files transferred back and forth between the server and your browser. Cookies can be used to keep track of the number of times you've visited a specific web page and more. We do not log cookies.
THIRD PARTY LINKS
Due to the nature of this web site, it contains links to other Internet sites, particularly related to genetics and DNA analysis. MyTrueAncestry is not responsible for the privacy practices or the content of other websites.
TERMS OF USE
When you upload Raw Data to MyTrueAncestry, you agree that the Raw Data is one of the following:
- Your DNA
- DNA of a person for whom you are a legal guardian
- DNA of a person who has granted you specific authorization to upload their DNA to MyTrueAncestry
- DNA of a person known by you to be deceased
In short, You may not post content unless you are the owner of the Rights or have the permission of the owner to post such content.
You may not upload or transmit any unlawful content.
You may not create user accounts under false or fraudulent pretenses.
You may not impersonate another person or entity.
You may not use this site for any illegal purpose.
You understand that future genealogical and non-genealogical uses may be developed, including uses that MyTrueAncestry cannot predict or foresee. If you find any of these current or future uses unacceptable, do not provide Raw Data to MyTrueAncestry, and remove any of your Raw Data already provided to this Site.
MyTrueAncestry is not responsible for removing or editing any posted information. We make no guarantees or warranties as to the length of time posted information will remain online. We reserve the right to delete or modify any data, at any time, and for any reason. We reserve the right to limit any users' access to any feature. We reserve the right to ban any user, and/or delete any user account at any time, for any reason. Bans are not subject to review, approval, protest, or appeal.
Persons who post on behalf of, or act as proxies for, banned users will also be subject to banning.
You agree to keep your password confidential.
DISCLAIMER
"MyTrueAncestry" is a website located at http://mytrueancestry.com/. MyTrueAncestry is owned and operated by MyTrueAncestry AG (Switzerland). (Email: info
Visitor will assume all risk for using MyTrueAncestry, including but not limited to, unsupported or unreplicated research or medical data and information.
Visitors who access MyTrueAncestry agree to indemnify, and hold harmless, MyTrueAncestry AG for any and all damages arising from the use of MyTrueAncestry.
Trademarks contained herein are the property of their respective owners. All rights including, but not limited to copyrights, trademarks, and website content are reserved.
Visitor assumes all risk for downloading information from this website.
Accuracy of Results
MyTrueAncestry AG does not guarantee the accuracy of any information listed herein. The analysis and comparison results presented on this Site are provided 'as is' and no representations are made regarding their accuracy or usability. Changes in software and analysis tools may be made from time to time that could change results from those previously provided. We do not make any promises about: (a) the functionality of the Site or the Site tools; or (b) the quality, accuracy, reliability, or availability of the Site, including about any personal information, Raw Data, or Genealogical Data provided to the Site. Any reliance you place on information found at the Site is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such information by you and any other visitor to the Site, and by anyone who may be informed of any of its contents. The operators of this Site are not responsible for the consequences of using the information provided on this Site.
There are no warranties expressed or implied as to the results obtained from the use of the information contained herein. Visitor uses this information and related software at their own risk.
Refunds
We only provide refunds in the event the account has not been able to process any data for technical reasons. New accounts are provided free of charge to enable users to test their data before they choose to buy.
Subscriptions
The customer has the option to purchase a monthly subscription for storing their raw data on our servers if they opt to do so. If the customer has entered their credit card details, the customer will be charged for a subscription from this time. The customer undertakes to pay the operator the fee agreed in accordance with their subscription.
Duration and termination of contract
The contractual relationship begins with the registration by the customer. Monthly subscriptions are concluded for an indefinite period of time and can be terminated by either party before the next monthly settlement. As soon as a subscription is terminated the service ends. Any data stored is removed immediately and new data uploaded is no longer stored on the servers.
Billing Currency
All billing and pricing is in US Dollars (USD).
Loss of data
MyTrueAncestry operators will not be held responsible for the loss of Raw Data, whether as a result of mechanical failure, software malfunction, human error, or any other means.
This policy is subject to change. We encourage our visitors to review this page periodically to ensure familiarity with the most current version of our operating practices. If you have any questions, comments, or concerns regarding our terms of use, contact us at info
Need help? Email info@mytrueancestry.com
MyTrueAncestry is provided for personal use only.